Our Quality Commitment
At PSS we believe that “Everybody Contributes to Quality.” From design to delivery, each member of our team plays a vital role in building reliability, trust, and satisfaction into every outcome.
We are dedicated to achieving zero-defects in our products and services, ensuring that every customer experience meets or exceeds expectations.
This commitment is reflected in how we operate every day:
- A strong quality mindset embedded across all levels of our company.
- A dedicated quality organization striving for continuous improvement.
- Single-digit PPM performance as a benchmark of excellence.
"Our journey towards excellence is ongoing and it is powered by people, commitment, and a shared vision of flawless execution."
Certifications and adherence to Standards
Business & Quality Systems
People
Validation
Customer
TQM organization
Our quality mindset
Quality starts with how we think, act, and deliver every day. It means being adaptable to change, proactive in preventing risks, and innovative in finding solutions.
We empower our people through continuous learning, collaboration, and trust, creating an environment that inspires consistent, high-quality results.
This mindset comes to life through:
- Attention to detail and promoting adherence to standards and regulations.
- Using proven quality tools and methods to solve problems effectively.
- Staying open to feedback, raising the hand, and speaking up when it matters.
- Building strong customer relationships by understanding and anticipating needs.
- Celebrating success while continuously striving to improve.
"Our Quality Mindset is more than a principle — it is a daily practice of integrity, accountability, and commitment to creating lasting value." — Chief Quality Officer
Our business management system
How do we strengthen performance across PSS?
By working globally in a unified way, guided by shared values and consistent practices. Our Business Management system drives performance excellence through the standardization and deployment of company-wide values, processes, and tools that allow us to function as one global, cohesive organization.
It helps us act with clarity and discipline, enabling us to deliver high-quality products and excellence in every execution.
“Excellence in everything we do, wherever we do it.”
Our capabilities
We ensure that every product meets the highest standards of reliability and durability to confirm performance under the most demanding circumstances.
Our state-of-the-art Test & Validation Laboratories provide comprehensive capabilities, including but not limited to:
- Climate chambers simulating conditions from -40°C to 120°C
- Humidity testing for resilience in challenging environments
- Vibration analysis to ensure durability under stress
- Dust and water resistance validation for long-term reliability
"By combining advanced technology with rigorous testing protocols, we deliver products that inspire trust — proven to perform wherever they are used."
