Quality

Our Quality Commitment

At PSS we believe that “Everybody Contributes to Quality.” From design to delivery, each member of our team plays a vital role in building reliability, trust, and satisfaction into every outcome.


We are dedicated to achieving zero-defects in our products and services, ensuring that every customer experience meets or exceeds expectations.
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This commitment is reflected in how we operate every day:

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  • A strong quality mindset embedded across all levels of our company.
  • A dedicated quality organization striving for continuous improvement.
  • Single-digit PPM performance as a benchmark of excellence.
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Chief Quality Officer

"Our journey towards excellence is ongoing and it is powered by people, commitment, and a shared vision of flawless execution."

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Certifications and adherence to Standards

Applicable for all PSS Locations
ISO 9001:2015
IATF 16949:2016
ISO 14001: 2015
ISO 45001: 2018
TISAX VDA/ISA
VDA 6.3
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Business & Quality Systems

Aligned Strategy – One system guiding all regions
Compliant & Trusted – Clear standards & best practices.
Efficient & Scalable – Driving performance and sustainable growth.
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People

Quality starts with people — everyone contributes
A Quality Mindset and Risk-based thinking applied in every action
Collaboration and knowledge-sharing strengthen our performance
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Validation

State of the art validation capabilities tailored to customer needs
Reliable testing under real-world conditions
Creating customer partnerships to align results with specific needs
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Customer

With a single-digit PPM, PSS strives for Worldclass Quality Performance
Focused on excellent customer care, we build long-term partnerships based on trust
Through proactive problem-solving we ensure consistent satisfaction
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TQM organization

A global organization empowered to enable excellence in everything we do
From materials to customers — involved and proactive across the entire value chain
Driving continuous improvement across all sites and functions
Connecting people, data, and best practices

Our quality mindset

Quality starts with how we think, act, and deliver every day. It means being adaptable to change, proactive in preventing risks, and innovative in finding solutions.

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We empower our people through continuous learning, collaboration, and trust, creating an environment that inspires consistent, high-quality results.

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This mindset comes to life through:

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  • Attention to detail and promoting adherence to standards and regulations.
  • Using proven quality tools and methods to solve problems effectively.
  • Staying open to feedback, raising the hand, and speaking up when it matters.
  • Building strong customer relationships by understanding and anticipating needs.
  • Celebrating success while continuously striving to improve.

"Our Quality Mindset is more than a principle — it is a daily practice of integrity, accountability, and commitment to creating lasting value." — Chief Quality Officer

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Our business management system

How do we strengthen performance across PSS?

‍By working globally in a unified way, guided by shared values and consistent practices. Our Business Management system drives performance excellence through the standardization and deployment of company-wide values, processes, and tools that allow us to function as one global, cohesive organization.
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It helps us act with clarity and discipline, enabling us to deliver high-quality products and excellence in every execution.
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“Excellence in everything we do, wherever we do it.”

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Our capabilities

We ensure that every product meets the highest standards of reliability and durability to confirm performance under the most demanding circumstances.

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Our state-of-the-art Test & Validation Laboratories provide comprehensive capabilities, including but not limited to:

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  • Climate chambers simulating conditions from -40°C to 120°C
  • Humidity testing for resilience in challenging environments
  • Vibration analysis to ensure durability under stress
  • Dust and water resistance validation for long-term reliability

"By combining advanced technology with rigorous testing protocols, we deliver products that inspire trust — proven to perform wherever they are used."

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